Fast and reliable service

We offer a fast and reliable service in arranging inspections and finalising reports, which are emailed.

This service is offered free of charge (except for condensation problems) as long as we have the opportunity to include a competitive estimate for future work. All reports, schedules of works, recommendations and estimates are prepared by our RICS surveyor.

  1. Southern Preservations LTD shall hereinafter be referred to as 'The Contractor'. The accepting party shall hereinafter be referred to as 'The Client'.
  2. Validity: - The estimate shall be valid for up to 60 (sixty) days from the day of typing.
  3. Guarantee(s): - 10 Years for Damp Proof Course, Timber Treatment, Wall Tie Replacements and Water Proofing Treatments. Only one original Guarantee certificate is issued if requested, and only after receiving payment of the Contractor's account in full, before the 7-day payment period, a certificate will be issued to the Client, guaranteeing that, should the treatment fail, within the period stated, the guaranteed treatment will be repaired free of charge per the conditions set out on the certificate of guarantee.
  4. Cancellation the Client has the right to cancel the contract. The Client can do this by delivering by hand, posting, faxing, or sending by email a cancellation notice. The Contractor will not start work under the contract until after the cancellation period of 14 days has come to an end, unless The Client tells The Contractor to ‘start work now’. If the Client tells The Contractor to ‘start work now’ The Client still has a right to cancel the contract within the 14-day period, but The Contractor will charge the Client for any work which The Contractor has done before receiving The Client cancellation notice. The Contractor will treat notice of cancellation as being served as soon as it is sent to The Contractor or the date on which it is sent to The Contractor electronically. The Client must cancel the contract in writing. Any contracts cancelled before works start after the fourteen-day cancellation period, the Contractor reserves the right to charge the profit lost on the contract.
  5. The Client agrees:
    a) Not to withhold any sums due to Southern Preservations LTD.
    b) To settle all invoices raised by Southern Preservations LTD within 7 days.
    c) To pay to Southern Preservations LTD interest at a rate of 8 percentage points per annum above the Bank of England base rate on any payments which are not settled in accordance with section 5(b).
    d) To pay to Southern Preservations LTD such costs and expenses as he may incur in recovering payment from the Client where the Client fails to make payment in accordance with these terms and conditions
  6. Defects liability period of 26 weeks for works which are not guaranteed. The contractor will make good any omissions or defects in the work or supplied materials which become apparent within the period of 26 weeks from the date the works are completed. The client must notify the contractor in writing of any work or materials to be rectified or replaced no later than 10 working days after the expiry of the 26-week period. Guarantee damp works will not be re-inspected until the twelve-month drying out period has elapsed.
  7. Interim payments will be due to the Contractor, by the Client, at intervals as agreed. In the case of Council Grant aided and insurance works, the Client should make provision to pay the Contractor all interim and final payments.
  8. Lack of access charge, after a mutually convenient date for the commencement of works, is agreed. The Contractor send staff who are unable to commence works, owing to lack of access, mains electricity, parking tickets or waiting completion of any preparatory works specified by the Contractor, any costs incurred in operative’s time and travelling, shall be charged to the Client in addition to the existing, and a new mutually convenient date must be agreed. Similarly, should any action by the Client or his Agent, necessitate extra works or overtime, to complete the contract, the additional cost of such work or overtime shall be extra to the estimate and will include in the final account.
  9. Any works instructed by the client not specified in our estimate or the Contractor's specifications will be charged as an extra item. No verbal agreement with any of the Contractor's staff shall be valid until confirmed in writing by the Contractor.
  10. The Contractor can accept no responsibility for any damage caused during the execution of their works to gas, electricity and water services, should the Client fail to notify the Contractor of the exact location, prior to the commencement of works.
  11. While every care and consideration will be taken of the Clients property, possession and decoration, the Contractor can accept no responsibility for damage caused when moving or removing items or working in decoration areas to carry out the said works.
  12. The Contractor cannot accept responsibility, for damage caused because of structural weakness in areas in which they have been contracted to carry out works.
  13. Before Works commence it is The Clients responsibility to inform their neighbours of any works that may affect their neighbours under the party wall act 1996.
  14. The Contractor's tender contained in their estimate is subject to revision or withdrawal, on discovery of factors that were not apparent at the time of its submission or on discovery of unexpected factors upon revealing the areas that are to receive treatment.
  15. The Contractor cannot accept any terms of conditions of Clients, their Agents or main Contractors to whom they may be subcontracted where these have effect of nullifying any foregoing conditions.
  16. Wall Tie and mound cleaning works: The estimate does not include for renewal of any disturbed decoration. The best care and attention is taken always. However, due to the nature of these works, some internal damage may occasionally occur. Whilst the Contractor will make good to any damaged plaster, the Contractor cannot be held responsible for any redecoration.
  17. All furniture, effects and floor coverings should be removed or protected in proposed areas of treatment or work and access areas prior to the arrival of our operatives. For external works, plants and shrubs adjacent to walls must be covered with polythene sheeting. All foods stuffs must be removed, and children and pets kept away from the treated areas until chemical has thoroughly dried out. Maintain maximum ventilation during and after treatment.
  18. No allowance has been made, unless otherwise stated for the removal of furniture, floor coverings or any other domestic items. If operatives are required to move any items or carry out works, a nominal charge will be made.
  19. If the Client has a complaint or discrepancy on any works carried out by the Contractor, they must inform us in writing within seven days of receiving the final bill. Any complaint or discrepancy filed after seven days when payment is being chased, will be treated as a delaying tactic.
  20. After agreeing a start date to commence external works, if the local weather forecast does not give a clear rain free period during the programmed works then the date will be push back to the next available start date.